Orders are not shipped on weekends or holidays.

UK & Northern Ireland

2-3 working days - Free tracked shipping

Europe Tracked and Signed:

2-5 working days - see shipping estimates at checkout.

USA Tracked and Signed:

2-5 working days - see shipping estimates at checkout.

*If there are customs or import duties these charges are not included in your order total and must be paid by the receiver.
If you do not wish to pay this fee, please consider this before purchasing.

Once your order has been dispatched you'll receive an email including tracking details.

Follow the below steps to track your parcel.

- Go to https://www.myhermes.co.uk/track#/

- Enter your tracking number

Please double check your junk if you haven't received a tracking email within 5 days of placing your order.

We offer a 14-day return policy for unworn items.

This means you have 14 days after receiving your item to request a return.

Returns postage must be paid by the customer and we advise sending the item tracked with proof of postage - if the item is lost in the post we will be unable to process the return.

Your refund will be processed within 5 working days.

Unfortunately, we cannot accept returns on sale items or gift cards.

Please inspect your order upon receipt and contact hello@hannah-walker.com if the item is damaged or if you receive a wrong item. Please include your name, order number and image of damaged item.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

The Twist Headband

4.5cm wide twist at the top of the headband.
7cm side width.
4cm wide comfortable fit headband.

The Knot Headband

4.5cm wide knot at the top of the headband.
5cm side width.
2.8cm wide comfortable fit headband.

The Bow Headband

17cm by 6.5cm double layer bow at the top of the headband.
4.5cm side width.
2.8cm comfortable fit headband.

Scrunchie

10cm diameter

The Bow Scrunchie

6cm wide scrunchie
15cm wide bow

Hair Claws

7-10cm wide

Hair Clips

7cm high
2.3cm wide

All products are clearly labelled with the location of their factory.

All our headbands are handcrafted in the UK, in our factory based in the South West England.

Our hair claws and clips were sourced from China. We are now working with UK based suppliers to move all production of resin accessories to the UK by summer 2023.

Do you have a question? Email hello@hannah-walker.com and we will try our best to respond in 1 working day.